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SaaS Technical SEO Guide: Checklist and Strategy Tips for 2024

By Gabriele Meliūnaitė
Do you find yourself binge-watching your favorite TV shows on Netflix or do you plug into your go-to songs in Spotify during your commute to work? Netflix and Spotify are two of the world’s most widely used SaaS (Software-as-a-Service) products, leading a market that is recently growing rapidly. To give you a number, the SaaS market has a projected annual growth rate of 7.89%, which has led to fierce competition on all fronts. So for a SaaS product to stand out, it has to take on different avenues, including the ever-important SaaS Technical SEO.
SaaS Technical SEO Guide for 2023

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Importance of SaaS Technical SEO

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The goal of any SaaS company is to convert their engagements and encourage their customers to renew their subscriptions. For this reason, a SaaS company develops a website, which then launches a full-scale SEO (Search Engine Optimization) strategy to reach a target audience, get engagements, and gain conversions. 

SEO has multiple points of emphasis, which include technical SEO. In general, technical SEO is focused on optimizing the website’s structure. To do this, SaaS technical SEO pays special attention to indexation, page speed, XML sitemaps, crawl errors, HTML errors, and HTTPS status codes. 

Don’t worry, we’ll get to these technical terms in a minute.

small people SEO team are doing an audit for the client, SaaS Technical SEO

Benefits of optimizing technical SEO for SaaS websites

With so many SaaS companies offering their products and services in different niches, how would you make sure that people see your website on Google Search? Looking at the bigger picture, that’s the main question that SaaS technical SEO aims to provide a solution for. It’s a step-by-step process, though; look at these distinct benefits that technical SEO offers to SaaS websites.

  • Increases your search engine ranking
  • Protects your website
  • Optimizes your website’s UX (User Experience)
  • Generates more leads among your niche audience

As we discuss more about technical SEO for SaaS below, you’ll see how you can achieve these rewards with just simple, consistent tweaks to your website.

Technical SEO Fundamentals for SaaS Companies

First, you need to come up with a checklist of the essential components of SaaS technical SEO. We got it all covered for you — the categories below are the vital technical SEO elements that you need to check. 

As early as now, you should remember that your SEO efforts will not turn over results overnight. It’s a matter of getting it right and doing it consistently. So continue reading below to start the process of launching an effective technical SEO strategy for your SaaS website.

Website architecture and navigation

Website architecture and navigation point to the hierarchy of your site. When a user clicks on an internal link, where does it lead to? The main purpose of website navigation is to connect your pages in a way that users can seamlessly dive deeper into the rabbit hole and find what they’re looking for.

Along with guiding your visitors, coherent website architecture is also a staple in SaaS technical SEO. It’s important for the following reasons:

  • It guides search engines to easily index your website’s pages
  • It spreads link juice from more authoritative pages to less authoritative ones
  • It properly categorizes pages according to topical clusters

As the webmaster, you have the ultimate freedom to connect the dots and point where you want your links to go. However, make sure that you’re exercising this freedom with an ultimate priority on enhancing your SaaS website’s UX.

Website architecture and navigation, small people, main color purple, yellow and dark blue

Mobile-friendliness and responsive design

With the advent of smartphones, it’s not surprising that 63% of Google searches are done via mobile devices. So if you’re doing technical SEO for SaaS websites, creating a very mobile-friendly interface will boost your authority.

To this point, the most important aspect of mobile optimization is its responsiveness. How long does it take for your website to load on a mobile device? You should know that 53% of mobile users abandon a website visit if there is a 3-second delay in loading the page. 

So for a SaaS website that thrives on conversions, having mobile-responsive pages is a crucial driving factor.

Mobile-friendliness and responsive design, small people, main color purple and dark blue

Page loading speed and performance optimization

Of course, page loading speed doesn’t only apply to mobile devices. You should optimize your pages’ speed and performance for all platforms, including computers and tablets. Luckily for you, most types of CMS (Content Management System) automatically adjust your site performance based on the device used.

However, the buck doesn’t stop there. There are many factors that contribute to slow loading speed and performance, including too many advertisement placements, lack of image optimization, outdated coding, and a disproportionate amount of plugins. 

Moreover, upgrading to a more capable hosting platform could do the trick, especially if you’re recently seeing a consistent surge in traffic.

Page loading speed, small people, main color purple and dark blue

URL structure and hierarchy

When you’re browsing through different websites, the different URLs (Uniform Resource Locators) you see at the address bar may seem very random. But if you factor in the URL sequencing in a single website, you can see that there’s a pattern to it. After all, a messy site structure is very harmful on the SEO front.

When doing technical SEO for SaaS websites, you should optimize your URL structure. There are many factors, but the common practices include putting relevant keywords (but not too many) and separating words by hyphens for users to read them easier. 

URL structure and hierarchy, small people, main color purple and dark blue

XML sitemaps and robots.txt optimization

If you’ve done everything mentioned above and your content still doesn’t show on search engines, there’s a good chance that you haven’t optimized your XML (Extensible Markup Language) sitemaps and robots.txt files. These two elements are essential for search engines to crawl all your pages, as it’s the only way that your website will show on searches.

Don’t worry, there are tools like Yoast, Google Search Console, and Screaming Frog that will automatically generate your sitemaps. For example, you can always go to your Search Console account to request Google to index your website. On the other hand, you can use robots.txt to let search engines (like Google) know how to crawl your pages and which ones they shouldn’t index.  

XML sitemaps and robots.txt optimization, small people, main color purple and dark blue

On-Page SEO Techniques for SaaS Websites

As they always say, content is king in this industry. Search engines like Google still pay utmost priority to quality content. In fact, they just rolled out a recent update that will put emphasis on unique content more than the typical aggregated, keyword-rich posts.

To this point, SaaS technical SEO isn’t the whole picture; your on-page SEO practices are equally valuable. As a SaaS company, you need to let your customer base know exactly what you offer. These on-page techniques we listed below could help with that.

Keyword research and optimization

As much as you want to flaunt your products and services, keyword research isn’t just about what you can offer. You should also study the current demands and trends in your niche customer base, as these make up the ground on which you’ll build your keyword research around.

You don’t have to do this on your own, as there are various tools (free and paid) that can help you with keyword research and optimization. Take for example ChatGPT, which could provide you with keyword ideas for your SaaS customer base. Other free keyword research tools include Google Trends, Ahrefs Webmaster Tools, and Keyword Generator.

Title tags, meta descriptions, and header tags

Websites in the SaaS space don’t usually post long-form content. To give your customer base proper information, you rely on categorical content that compares and contrasts the products and services that you offer. For this reason, the presence of carefully written title tags, meta descriptions, and header tags becomes more important.

Along with helping search engines understand your content, consider these elements as your 5-second audition into a potential conversion. The title tag and meta description of your website (or web page) are displayed in search results, making it all the more vital for optimization. 

Content optimization and internal linking

Just a while ago, we discussed how a strategic website architecture can spread authority juice among your site’s internal links. This concept can also be applied to on-page SEO, particularly in leveraging your existing high-authority links.

An existing page that ranks on the first page of Google Search isn’t just beneficial on its own; you can reuse its authority juice to potentially pull up the exposure of your new posts. You can do this by simply placing a high-ranking link — in a natural way — on a relevant new post.

By doing this, you evenly spread authority juice and provide your visitors with more avenues to discover your SaaS product.

Schema markup implementation

Do you want search engines to really understand what your website is all about? Then our advice is to optimize your structured data, or what is technically called schema markup in SEO.

In a general sense, schema markup is a type of code that communicates your website content to search engines like Google, Yahoo, or Bing. A properly implemented schema markup will provide a SaaS website with these benefits:

  • Richer exposure among your niche audience
  • Voice search optimization
  • Enhanced click-through stats

There are tools for you to optimize your schema markup, including Google Structured Data Markup Holder, Bing Markup Validator, Schema Pro, and Rank Math.

Optimizing images and multimedia elements

Another SEO factor that most webmasters overlook is how multimedia elements affect the performance of a website. Images and videos can certainly enhance the reading experience, as these provide a graphic element that users typically enjoy. 

However, high-resolution images and too many multimedia elements could disrupt your website’s performance, especially in terms of loading speed. On the bright side, there are ways for you to optimize these graphic components of your content.

For example, you can reduce image sizes by using free online compression tools such as TinyPNG, Compress JPEG, Compressnow, and Online File Compressor

SaaS-specific Technical SEO Considerations

Since we’re on the topic of doing technical SEO for SaaS websites, that’s where we’ll put our energy into moving forward. As we mentioned before, SaaS websites rely on conversions; high click-through rates and impressions could be encouraging but they’re not the endpoints of this process.

SaaS technical SEO is different as compared to doing SEO for news sites, for instance. Prioritizing user-generated testimonials and reviews is a SaaS thing, along with the vital technical SEO elements we’ll discuss below. 

Handling dynamic content and session-based URLs

Why is dynamic content recommended for most SaaS websites? Dynamic content allows a website to personalize its content according to a specific user’s behavior. Since your customer base — even if it’s a niche one — has varying needs, a customer-driven interface and content could lead to more conversions.

When you’re watching on online video streaming platforms like YouTube, you’ll notice that your home feed is filled with content relevant to the videos you previously watched. That’s how dynamic content and session-based URLs work. You can appropriate your website’s content based on the products or pages that a particular user recently visited.

SEO for single-page applications (SPAs)

Single-page applications (SPAs) and SEO aren’t always the best of buddies. So how does a single-page application like Netflix carry out its SEO campaign? There has to be a way, right?

SaaS technical SEO strategies typically include the intricacies of single-page applications because most SaaS websites or apps are of this kind. Doing SEO for single-page applications isn’t impossible, but it could be challenging. 

There are SEO practices that you could optimize for a single-page application, including server-side rendering and the fundamentals of developing SEO-friendly meta tags, sitemaps, and URLs.   

Managing user-generated content and reviews

SaaS companies thrive on customer feedback, as this could provide them with a direction on how to develop their product. Moreover, UGC (User-Generated Content) and reviews provide potential customers with a sneak peek at your products and services. With 89% of customers taking the time to read reviews before buying a product, a SaaS website has to manage its UGC well.

If you receive customer feedback (especially if it’s a very positive one) on your website or social media platform, you should know how to leverage that to your long-term advantage. Moderating this section ensures that you filter through the reviews, and then you proceed to repurpose them for SEO. 

Localization and international SEO for SaaS companies

You don’t have to exhaust too many resources in marketing your product overseas. SEO could do that for you, especially if you have a proper strategy in place.

If you want more visibility as a SaaS product, launching an international SEO strategy is a low-risk, high-reward move. This way, you can optimize your website in different languages and interfaces, making it possible for you to expand your market globally.

Having localization and international SEO as part of your SaaS technical SEO plan will eventually pay dividends. The SaaS market has taken a global turn, and it’s the opportune time for you to do that as well.  

Technical SEO Audit for SaaS Websites

As much as you regularly test your product if it’s working properly, you should also do the same for your websites. With search engines like Google constantly rolling out new updates, doing a SaaS technical SEO audit could ensure that your website is still performing at its best.

In a way, this is a maintenance check that could heighten into a diagnosis if your audit discovers some errors. A SaaS technical SEO audit should be done two to three times per year, or as soon as search engines officially launch major updates.

Conducting a comprehensive website audit

If you have an in-house team of SEO specialists, doing a SaaS technical SEO audit is just a routine. You can also outsource this work to an SEO agency, as they also have vetted experts who could optimize your website’s SEO efforts.

Either way, you should have a checklist in place before you do a comprehensive website audit. For reference, here are the crucial elements that you need to perform a maintenance check.

  • Crawling errors
  • Duplicate content
  • Title tags, meta descriptions, and heading tags
  • Page loading speed
  • Link building performance
  • UX and UI
  • Keyword optimization

These are just the basic elements you need to check, so make sure that you refer to your SEO team for the more specific SaaS-focused SEO attributes.

Identifying and fixing common technical SEO issues

There’s a reason why webmasters pay special attention to common technical SEO issues: they usually happen. The key to avoiding this setback is through SEO audit and staying on top of search engine updates.

To serve as a gentle warning, here are the most common technical SEO issues that SaaS websites encounter:

  • Incoherent website navigation
  • Mobile responsiveness issues
  • Multimedia optimization issues
  • Broken pages and links
  • Missing Alt Tags
  • Lack of HTTPS security
  • Indexability and crawling issues
  • Localization issues
  • Duplicate content

Of course, you don’t have to do a big SEO audit to check on these issues. You can avoid these by routinely reviewing your SaaS technical SEO checklist on a daily basis.

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Using SEO tools and analytics for data-driven insights

Analytics is the future, and SEO could be a beneficiary as early as now. When grounded upon data-driven insights and SEO optimization, your SaaS website content could appear on the first page of search results in no time.

What’s even more encouraging is there are SEO and analytics tools that will make your life easier. To enhance your SEO efforts, these tools will provide you with insights into your:

  • Keyword rankings
  • Click-through rates and conversions
  • User behavior
  • Competition movements

As you gain access to these data-driven reports, make sure that you use them as a guiding hand on what kind of content and topics you need to focus on.

Advanced Technical SEO Strategies for SaaS Companies

You’re just one of the 30,000 SaaS companies in the world, so how can your website rank on the first page of search results? Typically, only 10 pages make it to the first page, which means that you’ll have to ramp up your SEO efforts.

This is the reason why technical SEO plays a crucial role in optimizing a SaaS website. As we have mentioned the basic elements in the previous sections, we’ll move forward with the advanced SaaS technical SEO components below.

Canonicalization and duplicate content management

As we have mentioned earlier, duplicate content is one of the most common technical SEO issues. You won’t receive any direct penalty, but duplicate content could negatively affect your search ranking. Since you have two pages of similar content, this could confuse search engines. 

So the big question is how you manage duplicate content in a way that won’t hurt your website’s rankings. The first (and probably the best) solution to this issue is canonicalization. In a nutshell, using canonical tags will help you identify a lead page for any similar pages. 

To do this, you can select a canonical URL when you submit a sitemap or you can use canonical tags in the <head> section of a page’s HTML code. 

Handling dynamic content and session-based URLs, small people, main color purple and dark blue

Structured data and rich snippets

Do you want to directly interact with users on search engines? Then try optimizing your structured data and see how your content’s potential appearance on rich results could boost your engagements and conversions.

A SaaS website, or any e-commerce site, could benefit a lot from rich snippets. These are the direct answers or images that you see on the first page of the search results, different from the blue links from high-ranking pages. 

You could appear on rich results by optimizing your schema markup, as well as checking on the Google Rich Results Test to see the eligibility of your content.

Accelerated Mobile Pages (AMP) for SaaS websites

When Google first released AMP (Accelerated Mobile Pages) to the public in 2015, the goal was to make websites more mobile-responsive. The advent of smartphones definitely pushed that rollout, and it has been a staple in SEO discussions today.

So does using AMP help you rank higher on search engines? It might and it might not. If the page loading speed of your SaaS website on mobile devices is already within the two-second range, you don’t have to use AMP. However, if you think that your mobile loading speed takes longer than two seconds, you might have to consider switching to AMP.

Accelerated Mobile Pages (AMP) for SaaS websites, small people, main color purple and dark blue

Pagination and infinite scrolling optimization

In terms of SaaS technical SEO impact, there’s always a debate between pagination and infinite scrolling. Pagination distributes content to multiple pages, while infinite scrolling allows users to scroll down endlessly in reading different posts.

Infinite scrolling could be a recommended structure for news websites and blogs, but it might not be the best option for SaaS websites. You don’t want potential customers to get lost in their train of thought, and this could happen in infinite scrolling.

Having said that, pagination works best for SaaS websites. Just make sure that you optimize your title and header tags for proper organization of content.

HTTPS migration and security considerations

Providing security for your site, as well as for your visitors, is an important aspect of doing technical SEO for SaaS websites. With Google now marking non-HTTPS websites as “Not Secure”, you basically have no choice but to migrate to HTTPS.

You should know by now that your website is the face of your SaaS business. Having that “Not Secure” tag will quickly drive away your visitors, resulting in a negative bounce rate that could affect your search results rankings. 

To be on the safe side, make sure that your SaaS website adheres to Google’s security parameters. 

HTTPS migration and security considerations, small people, main color purple and dark blue

Monitoring and Measuring SaaS Technical SEO Success

SEO, whether on-page or technical, takes some time to kick in. You have to keep track of your SaaS technical SEO performance daily, weekly, and monthly. This way, you gain helpful, data-driven insights on user behavior, keyword optimization, and your competition’s movements.

As for SaaS websites, there are specific SEO elements that you should religiously measure. To make things easier, there are monitoring and tracking tools you can use, some of which you can utilize for free.

Setting up SEO monitoring and tracking tools

Of course, you don’t need every SEO tool under your belt. You just need to tap into resources that will cover everything you need. The best SEO tool for your SaaS website is still the undisputed Google Analytics, as it has direct insights connected to your whole site architecture.

Along with Google Analytics, you should also consider these tools to track your SaaS technical SEO performance.

  • Ahrefs
  • Google Search Console
  • Moz
  • Semrush
  • Bing Webmaster
  • Google PageSpeed Insights

If you’re looking into optimizing your keyword strategy, you could try free keyword research tools like Google Ads Keyword Planner, Keyword Surfer, Answer The Public, and Ubersuggest.

Setting up SEO monitoring and tracking tools, small people, main color purple and dark blue

Key performance indicators (KPIs) for technical SEO

The SaaS space is a highly-digitalized one, which means that technical SEO is all the more essential in this industry. SaaS websites are more concerned about engagements and conversions, as opposed to the long session duration rates that blogs pursue. 

Having said that, there are specific KPIs (Key Performance Indicators) that you need to constantly monitor when doing technical SEO for SaaS websites. Take a look at these SaaS-specific SEO KPIs:

  • Conversion rates
  • Organic traffic
  • Bounce rate
  • Backlink quality and quantity
  • Keyword rankings in search results
  • Crawl and indexability errors

Along with these SaaS technical SEO components, there are other on-page SEO elements that you need to monitor. Our recommendation is to always make sure that you’re also blending data-driven insights into your SEO efforts.

Analyzing data and making data-driven improvements

The rise and continuous availability of analytics platforms have given birth to a whole new level of data-driven reports. This evolution in data analysis has positively affected decision-making across almost all varieties and levels of industries. For instance, most SaaS companies now fully utilize the power of data to strategize their movements in the market.

This also applies to SaaS technical SEO, as data-driven insights can largely enhance your plan of action. If you manage to monitor KPIs regularly and combine the data with your SEO expertise, the potential for growth will be there. It won’t be an overnight sensation, but the little forward steps you take will be beneficial in the long run.

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Conclusion

As you might have realized by now, doing technical SEO for SaaS websites could be a rigorous journey. But that should not intimidate you — it might be a long process but the rewards you’ll reap will be worth it. 

The first step is to know which direction to take, which is the reason why we provided you with all the information and recommendations. Sure, content is still king in the race for the first page of search results. A carefully crafted SaaS technical SEO blueprint would then make sure that your content gets the exposure it needs, leading to a higher rate of engagement and conversions for your SaaS product.

 

Frequently Asked Questions about SaaS Technical SEO

  • What are the most important tech SEO elements for SaaS? 

    When doing technical SEO for SaaS websites, there are specific elements that you need to regularly monitor. This includes key performance indicators such as organic traffic, keyword optimization, bounce rate, page loading speed, backlink quality and quantity, click-through rates, engagements, and conversions.

    To make sure that you tick the boxes on these elements, you need to optimize tech SEO areas like website navigation, sitemaps, robot.txt files, URL structure, and mobile responsiveness. Your SaaS website needs conversions to thrive, and having an optimized technical SEO strategy is always a big boost.

  • How is SaaS Tech SEO different? 

    Similar to SEO strategies put up by e-commerce websites, SaaS technical SEO prioritizes engagements and conversions to earn revenue. This is different from the likes of news websites and blogs, where they put a premium on session duration and click-through rates on on-page advertisements.

    Having said that, SaaS websites should focus on key performance indicators like conversion rates, ROI (Return on Investment), bounce rates, indexability, and keyword rankings. These KPIs will make sure that your content is seen, which is one of the primary objectives of SaaS technical SEO.

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